Delete Your Eeqon Account and Data
This page explains how to request deletion of your Eeqon account and the personal data associated with it, what is removed, and what we are required to keep.
1. How to delete your account
Account deletion is available directly inside Eeqon. You must be signed in — only the account owner can delete their own account:
Open the Eeqon app (or website) and sign in to your account.
Go to Settings, then open 'Account & Privacy'.
Select 'Delete Account'.
Confirm when prompted. Your account is then permanently removed.
If you can no longer access your account, email support@eeqon.com from the address linked to your account and we will process the request on your behalf.
2. What data is deleted
When your account is deleted we permanently remove the personal data tied to it, including:
Your name, email, date of birth, gender, orientation, and other profile details.
All photos and videos you uploaded, including private albums.
Your conversations and messages.
Your likes, favorites, matches, searches, preferences, and location.
3. What we keep, and for how long
Deletion is permanent and cannot be undone. A few items are retained only where the law requires it or to keep the service secure:
Transaction, billing, and tax records are kept for the period required by applicable law, then deleted.
Residual copies in encrypted backups are purged within 90 days of your deletion request.
Limited records may be retained where necessary to prevent fraud or abuse, or to comply with a legal obligation.
Questions about your data or this process? Contact support@eeqon.com.